The Great Before (Soul)

Occupation: Accountant
Likes: Trophies, keeping track of souls, her job
Dislikes: Souls cheating death unjustly, the soul count going off, not getting recognized for a job well done
Powers and abilities: Shapeshifting
Personality
Terry is a very hard-working and perfectionist accountant. She isn't really evil, the only reason why she pursues Joe is because she notices that her soul count is off, and intended to correct it, thus showing that she is only trying to do her job.

Terry's job is to count souls that go from the Great Before to the Great Beyond. However, she hits a snag when newcomer Joe Gardner abandons the pathway in order to try and make it back to Earth. Obsessed with her quota, Terry convinces the Jerries to let her venture outside her jurisdiction to the Land of the Living to try and find Joe and bring him back. She eventually manages to find Joe and 22, and is awarded (by request) a trophy for her duties. However, the sudden calamitous arrival of the lost soul of 22 (with Joe in close pursuit) prompts Jerry to revoke the trophy. Later in the film, Terry is seen easily distracted by a Jerry, who quickly resets the accounting in order to avoid a repeat of the same affair.

Personality
Jerry is the entirety of the universe condensed into a form humans can comprehend. Jerry has as many forms as it needs or wishes for managing every soul in existence before they are sent to Earth. They have a counterpart, Terry, who seems to be in charge of souls after death.

Most of the Jerrys are shown to be optimistic and helpful, but most importantly kind to every soul no matter what, this was shown when they try to help a lost 22, and when they give Joe Gardner another chance to live.

Even though they work in the area of inspiration, they rarely get inspired, this happens because they probably know everything that exists in the universe and that being surprised can be difficult.

Other names: Jerry
Likes: Helping the New Souls, Joe Gardner's mentorship
Dislikes: 22's obstinacy, Terry's stubbornness
Counselor Jerry, or Jerries, are collectively the supporting characters in Disney•Pixar's 2020 animated feature film, Soul. They are the entirety of the universe condensed into forms humans can comprehend. Their true names are unknown, but they call themselves Jerry.
Background
Jerries are a manifestation of dynamic energies, appearing in a comprehensible form, albeit abstract. The Jerries counsel and guide new souls and enlist mentors from the Great Beyond to be paired with soul. They interact with newborn and deceased souls, however not those currently living on earth.
Physical Appearance
Jerry can change their forms fluidly and constantly. They usually appear as two-dimensional abstract humanoids in shades of translucent purple. They can grow limbs and change size and shape constantly.
Abilities
Because they are transcendent beings, they possess different abilities that souls don't have (except for shapeshifting).
They can shape-shift and change their form at their will to any possible situation (hiding from people, carrying souls, etc).
They also can open portals to almost every part of the universe (Earth, The Great Beyond, The Great Before, etc.), however it is unknown if they can go across the Great Beyond portal and come back.

Official Description
New Souls are fresh-faced, violet-eyed and curious—they’re blank slates on a mission to discover their identity. From the Personality Pavilions to the Hall of Everything, new souls take on the traits they will exude on Earth. Finding their spark is the final step for all new souls before earning their Earth Pass and beginning life as a human. For some new souls, however, finding that spark is easier said than done.

Background
Official Description
Lost Souls wander in The Astral Plane while their Earthly selves struggle to break free of obsession. “Some people get caught up in something that isn't necessarily bad—cooking, video games, art,” says director Pete Docter. “But if you do it to the exclusion of everything else in life, you might become a lost soul.”

The Astral Plane is a plane of existence where every soul and lost soul inhabit when they are "in the zone", featured in Disney/Pixar's 2020 animated feature film Soul as a place adjacent to the You Seminar where lost souls are rescued from their uninspiring, stressful lives by Moonwind and his fellows.

Background
The Great Beyond is a natural place for deceased souls who keep what made them "You" in their life. It appears as a cluster of light surrounded by a dark void.

After a soul's time on Earth is up, they jump down to a giant hole that takes said soul away from their body and mortal life and into the afterlife. They end up on a trail that goes up to the cluster of light.

A soul that is carried by the trail becomes into a blue sphere, and then a white orb, as they get closer to the Great Beyond, then starts to float into the "cluster". Many such souls who are brought by the trail seem aloof, or even excited, to reach the "cluster". Once they get close enough, they make a buzzing sound. Joe thinks that the souls who reach the "cluster" were being annihilated, frightening him into trying to run back.
Whenever the souls enter The Great Beyond, they briefly produce a trio of colors, yellow, cyan and magenta. That could be a reference to the subtractive CMY color model, a color model often used in printers.
The "trail" that leads the souls to The Great Beyond heavily resembles lines from the neck of a guitar (or other similar instruments), or a conveyor belt.

Location:
Cosmic Realm
Employees:
Jerrys
Terry
Background
The Great Before is a cosmic plane where young souls get their quirks, interests and personalities, all this so they can be ready for life on earth.

The entire place is operated by the abstract souls knowns as Jerrys, whose job is to assign the traits of every soul through the Personality Pavilions (some of the well-known pavilions include Insecure, Excitable, Aloof, Self-Absorbed, Mischievous, Anxious, Clingy, Funny, Empathetic, and Agressive).

After they get their personality all that is left to complete is their spark, this job is made by the mentors (the souls of deceased people who already had a life), so they help them to get inspired by anything from earth (example, food, music, their own inspiring moments in life etc)

When they finish the new soul gets an earth pass, which allows them to go to earth through the earth portal and going inside the bodies of new born babies.

As pointed out by 22, the entire plane is fundamentally immaterial and so its appearance is a metaphysical hypothetical influenced by perception.

Places of interest
You Seminar - The You Seminar is a place for young souls to be taught by the Jerrys.
Hall of You - A place mentors bring their unborn soul partners to show them their life to try to find their spark. There is a hand scanner that can show other people's memories.
Hall of Everything - A place mentors bring their unborn soul partners to show them all the possibilities of what to do on Earth so they can get inspired and find their spark.
Earth Portal - A circular portal where prepared souls go to Earth.
22’s Box (Just a Box) – A home for where 22 lives and travels to the Zone in the Astral Plane.