New Amsterdam

Female Caucasian 72 businesswoman,CEO, Chairwoman of the Board of Directors for the New Amsterdam Medical Center. Responsible and pragmatic: Her primary concern is the hospital's financial health and public image, making her cautious and focused on the bottom line. Rational: She approaches situations with logic and reason, often prioritizing what is sensible and financially viable over what is idealistic. Clashes with Max: She often acts as an antagonist to Max because his unconventional and often risky decisions put her in difficult positions with the board and the public. Respectful, but frustrated: Despite their frequent disagreements, she admires Max's optimism and efforts but is also frustrated by his reckless behavior. Anticipates consequences: She is the one who has to deal with the fallout from Max's decisions, such as when he ships insulin from Canada or tries to start a new program that would not generate revenue. Role at New Amsterdam: Brantley holds a significant position on the hospital's board, which gives her authority over the hospital's direction and finances. She is often in conflict with Medical Director Max Goodwin over his progressive and sometimes reckless decisions. Personal History: Her personal history is revealed in the show through her support for reproductive rights. She was a college student in 1968 and marched for the legalization of abortion. Her activism was motivated by a traumatic experience with a friend who had an illegal and dangerous abortion, resulting in her friend's death. Character Arc: Brantley initially takes a backseat role but becomes more involved as she clashes with Max Goodwin over his ambitious and often financially risky plans. Her personal history adds depth to her character, particularly during a storyline involving the reversal of Roe v. Wade, which reignites her fight for abortion access

Female 48 Hispanic & African American Max Goodwin’s assistant Professionalism: She is a dedicated and professional doctor who takes on a significant support role to Dr. Goodwin. Efficiency: She is portrayed as being competent and hardworking, often moving quickly and efficiently in a hospital setting. Supportive: As Dr. Goodwin's assistant, she is a supportive figure, helping him manage the administrative and clinical pressures of his role.

Male Nurse 34 Hispanic Supportive and loyal: He is shown to be a supportive colleague, notably helping Dr. Bloom with her challenges, such as by planning her birthday surprise and covering for her mistakes, though he also expresses concerns when her behavior becomes dangerous. Skilled and knowledgeable: He takes pride in his nursing career and demonstrates a strong knowledge of medicine, taking his job of patient care very seriously. He has also shown himself to be capable of checking physician errors and advocating for patient safety. Even-tempered and humorous: Despite the high-stress environment of the ED, he maintains an even temper and often uses humor to lighten the mood. Professional and principled: He stands up for what he believes is right and is shown to be a principled professional, for instance, when he confronts Bloom about her substance abuse and its impact on her work. Role and relationship: He is the head nurse of the ED and acts as a close confidant and "right-hand" person to Dr. Lauren Bloom, often helping her with personal and professional issues. Background: He is a war veteran who served in Afghanistan, as revealed when he accidentally took one of Bloom's Adderall pills. Relationship with Lauren Bloom: Acosta was the first person Bloom told about her ADHD and Adderall use. He became concerned about her addiction, which led him to cover for her mistakes and eventually push her to seek help.

Male 35 African American Head of Cardiology Caring and empathetic: Reynolds has a deep capacity for caring about his patients and colleagues, which is often highlighted by his desire to help others, including his colleagues and patients. Takes things personally: He has a tendency to get emotionally invested in situations, leading to significant personal struggles, particularly when his professional and personal lives collide. Struggles with personal relationships: Early in the series, his relationships were strained, a conflict he attempts to resolve over time. Constantly evolving: A major part of his character is his continuous growth, as he confronts his own biases and preconceived notions of how life should be. Under pressure: Reynolds is often put in situations that test his character and resilience, such as dealing with gun violence or ethical dilemmas regarding his relationships. Aspires to be a good father: Due to the complicated relationship he had with his own father, Reynolds is motivated to be a present and supportive parent to his own child. Career: Reynolds is a highly skilled cardiothoracic surgeon who initially loses his job but is re-hired and promoted to Head of Cardiothoracic Surgery, thanks to Dr. Bloom. Professional setbacks: He faces challenges, including being momentarily ostracized by colleagues after providing information to a new hospital administrator, though he regains some trust later. Personal life: Reynolds has a complicated relationship with his father, Horace, which is explored more deeply in later seasons. He also had a secret casual relationship with Dr. Lauren Bloom, which he ended in the pilot episode because he wanted to pursue a relationship with a Black woman.

Male 66 Indian ethnicity is Kashmiri Pandit Head of Neurology Kapoor's relationship with his son, Rohan, was often strained, particularly after his wife's death, and the two lost touch for a period. Their bond started to rebuild, but then became complicated again when Rohan began dating Ella, a hospital employee. The situation deteriorated further when Rohan abandoned Ella after she became pregnant and asked Kapoor to take care of her. Empathetic and Compassionate: He consistently takes time to understand patients' feelings and personal lives, believing that knowing their characteristics is crucial to making an accurate diagnosis. This patient-first approach makes him one of the show's most likable characters. Traditional: Hailing from a traditional Indian background, he can be a bit stuck in his ways and struggles to adapt to certain modern social norms, particularly in his personal life and family relationships. "Puzzle Master": Professionally, he is known for his unique skill in solving medical mysteries, often identifying overlooked details that other doctors miss. He is passionate about medicine and staying relevant in his field, even making a bold guarantee to solve a patient's case or retire. Private and Reserved: Initially, he appears somewhat unapproachable or "staunch in his medical opinions" to new colleagues. However, once he opens up, he proves to be a loyal and great friend, especially with Dr. Iggy Frome, who considers him a father figure. Struggles with Grief: Following the death of his wife and a complicated relationship with his son, he experiences personal struggles and emotional turmoil, which he manages through activities like cooking his wife's recipes to keep her memory alive.

Male Gay Married 41 Head of Psychiatry Personal struggles: His character arc is heavily influenced by personal struggles, including a history of an eating disorder, his difficult relationship with his father, & issues within his marriage to Martin. Self-reflection & change: A traumatic event leads him to a period of intense self-reflection. He eventually decides to stop seeing patients, realizing his professional flaws & the need to become a different kind of person and therapist. Traumatic childhood: Iggy had a difficult childhood, which is a major source of his issues. He was bullied & often felt like he was not worth his parents' time. He also had an abusive father who would call his brother, Chance, weak or damaged. Marriage: Iggy is married to Martin McIntyre, and they have children. Their marriage is a central part of the show's storyline, marked by both love and significant challenges, including a temporary separation & eventual remarriage. Role at the hospital: As the head of psychiatry, Iggy is passionate and empathetic, often going to great lengths to help his patients, sometimes bending or breaking rules in the process. Professional challenges: His career is marked by challenges, including a professional misconduct investigation regarding physical contact with a patient & the struggles he faced in dealing with the eating disorder he suffered from. Relationship with patients: Iggy has a reputation for being a kind & supportive psychiatrist. However, his empathy can sometimes lead him to become too involved with his patients, blurring professional boundaries, as seen in his relationship with Chance Becker. Narcissistic Personality Disorder: In season 2, Iggy is diagnosed with Narcissistic Personality Disorder, which contributes to his personal & professional struggles. Mental health challenges: He also struggles with disordered eating & experiences panic attacks. Growth: Iggy eventually seeks help for his eating disorder & learns to set boundaries

Female Caucasian Head of the ER 31 Driven and ambitious: She is a highly driven and energetic doctor who often works long hours, sometimes to the point of burnout, as seen in her struggle with addiction and work performance. Direct and "bossy": Bloom is known for being direct and demanding, but her friends describe this as a positive trait that pushes people to be better. Caring and loyal: Despite her tough exterior, she cares deeply for the people close to her, though she has struggled with the intimacy of relationships due to past trauma and boundaries. Addiction and struggles: A significant part of her character arc involves her struggles with addiction, which stems from a history of chaos and a difficulty with personal boundaries, a trait she shares with her sister. Parents: She grew up in a wealthy, upper-class Jewish family in New York City. Her mother, Jeanie, was a socialite who struggled with alcoholism, and her father was a dermatologist who was often absent. Parental neglect: Due to her father's absence, a young Lauren was often left to care for her alcoholic mother, which led to a difficult and abusive childhood. Relationship with her sister: Her sister, Vanessa, was left to deal with their mother after Lauren left for college, and Lauren feels responsible for Vanessa's subsequent struggles with addiction.

Female From London Ghanaian & Iranian 31 Engaged to Max Goodwin Head of Hematology & Oncology Intelligent and decisive: She is a highly competent and respected physician who is willing to take risks for her patients, including getting arrested to provide them with a safe-injection site. Fiercely loyal: She is deeply committed to her friends and family, often sacrificing her own well-being for them, as seen when she helped Max and took care of her niece. Empathetic and caring: She shows compassion for her patients and goes out of her way to care for them, remembering their names and fighting for effective treatments. Negative traits and struggles Self-sabotaging in relationships: She has a pattern of pushing people away or making choices that ultimately end relationships, often linked to her fear of abandonment. Indecisive and selfish: Her indecisiveness and self-centeredness frequently cause conflict, particularly in her relationship with Max. For example, she expects Max to make major life changes for her, but is unwilling to do the same for him, and often reacts poorly when he tries to help her. Conflicted: She struggles with her own identity and desires, particularly when it comes to settling down and having a family. This internal conflict often leads her to make impulsive decisions, like leaving Max in London. Medical education: She attended the University of Cambridge School of Clinical Medicine, completed her foundation program and specialty registrar at Kings College London, and did residencies at Columbia Presbyterian Medical Center and New Amsterdam Medical Center. Board certification: She became board-certified in both adult and pediatric hematology. Relationship with Max Goodwin: She was the Medical Director Max Goodwin's love interest and later fiancée. Origin: She is half-Iranian Kurdish on her mother's side and speaks some Farsi.

41 Male Caucasian Engaged to Helen Sharpe Max Goodwin's drive to become a doctor and later the medical director stems from the death of his sister at the hospital where he grew up. His wife, Georgia, was pregnant with their first child when the series began, and their marriage was already strained. He was previously the director of a clinic in China Town and was honored for his radical treatment of women with Zika. He was hired as the new medical director of New Amsterdam Medical Center with the goal of overhauling the hospital's bureaucracy to provide the best possible patient care. The series follows his efforts to improve the hospital's funding, bring healthcare to underserved neighborhoods, and support his staff. He faces personal challenges, including a cancer diagnosis in the early seasons and the tragic death of his wife in a car accident. Compassionate and empathetic: He is deeply caring and always puts the needs of his patients first. Idealistic: He believes in the possibility of positive change and strives to fix a flawed system. Charismatic and persuasive: He is a natural leader who inspires his team through compelling speeches and by connecting with people on a personal level. Persistent: He challenges outdated rules and processes to improve the hospital and advocate for patients. Visible leader: He prioritizes walking the hospital halls and talking to everyone, from staff to patients.