ambulance

Relationship with colleagues: Olga
Konstantin Kulygin (driver): Arefieva was one of the first to realize what a gem she had found at the substation. She has boundless respect for his medical genius. Olga regularly covered for him with the ministry, helped him regain his license, and often entrusted him with the most complex, unofficial tasks.
Pavel Rykov (doctor): The most complex and passionate relationship is at the substation. At work, Olga maintains a strict chain of command with him, but outside the office, Rykov is her main support, her husband, and the man she loves, for whom she would do anything.
Vladimir Lomagin (doctor): Lomagin is an unquestionable authority for her. She regards him as a wise senior advisor. Olga always listens to his opinion and often uses it as a lightning rod in conflicts within the team.
Raya Tartakova and Vitya Ushakov (paramedics): She affectionately and ironically considered this impulsive couple the substation's main "disasters." Arefieva regularly fined and scolded them for their misadventures, debts, and violations of regulations, but she sincerely loved them for their kind hearts and their ability to save lives.
Relationship with colleagues: Raya
Viktor Ushakov: They work on the same team and are best friends. Raya treats him like family, constantly nagging him about his frivolity, saving him from debt, and helping him with his love affairs.
Vladimir Lomagin: Raya views him as an unquestionable authority and a kind mentor. She appreciates his gentleness and professionalism and often seeks his support.
Olga Arefieva: The relationship is strictly professional, a "boss-subordinate" relationship. Raya respects her strict manager, but due to her impulsiveness, she sometimes receives reprimands from her for insubordination.
Pavel Rykov: There's a caustic tension between them. Raya is irritated by Rykov's arrogance and abruptness; she often reciprocates his feelings and keeps her distance.
Konstantin Kulygin (driver): Treats him with boundless love, tenderness and absolute trust.

Relationship with colleagues: Vitya
Raya Tartakova (paramedic): Best friends and partners. They work on the same team, constantly teasing each other and sharing personal secrets. Raya treats him like a little brother—she constantly scolds him for his frivolity, but always comes to his rescue.
Konstantin Kulygin (driver): From bewilderment to strong friendship. At first, Vitya, like Raya, is surprised that the new driver constantly interferes with their medical work. However, Vitya's easygoing nature allows him to quickly warm up to Kulygin. The young man quickly recognizes Kostya's authority, admires his talent, and becomes his loyal ally.
Vladimir Lomagin (doctor): Vitya treats him with respect, as an experienced senior colleague, but often allows himself friendly jokes and teasing, defusing the situation during shifts.
Pavel Rykov (doctor): There's a distance between them. Vitya is put off by Rykov's rudeness and arrogance, so he tries to avoid unnecessary conflict with the stern doctor.
Olga Arefieva (Head): For Vitya, she's a strict and intimidating boss. In the very first season, Ushakov manages to make stupid mistakes (debt issues, screw-ups at work), which regularly earns him stern reprimands from Arefieva and makes him afraid to be seen.
Relationship with colleagues: Kostya
Olga Arefieva (Substation Manager): Kulygin commands her respect for his skills, but often angers her by breaking the rules of the ambulance service. She forbids him from treating or intervening, but he ignores these restrictions to save people.
Pavel Rykov (doctor): The relationship is tense. Kulygin is openly outraged by the doctor's carelessness and cynicism.
Vladimir Lomagin (doctor): At first he considers Kulygin a strange upstart, but later he begins to respect his sharp mind and unerring intuition.
Viktor Ushakov (paramedic): They have a friendly relationship. Kulygin gives him advice and helps him with difficult calls.
Raya Tartakova (paramedic): Treats her with tenderness and love; protects her during calls, confides in her secrets, and begins an affair with her.

Relationship with colleagues: Pavel
Konstantin Kulygin (driver): What irritates Rykov most is that an ordinary driver is meddling in medicine and making more accurate diagnoses than doctors. Pavel sees Kostya as an upstart, constantly putting him in his place, harshly criticizing him, and for a long time refusing to acknowledge his genius.
Olga Arefieva (Head): This is the most complex and interesting relationship. In public, Rykov maintains a pointedly formal demeanor with the stern headmistress and even argues with her. However, a hidden office romance is raging between them, in which Pavel reveals himself as a passionate and possessive man.
Raya Tartakova and Vitya Ushakov (paramedics): Considers their team too frivolous and noisy. Rykov regularly makes caustic remarks about them, speaks in a raised voice, and maintains a distance.
Vladimir Lomagin (Doctor): The only one with whom Rykov doesn't engage in open conflict. Pavel respects Lomagin's advanced age and experience, although his gentleness and conciliatory nature sometimes irritate Rykov.
Relationship with colleagues: Vladimir
Konstantin Kulygin (driver): Lomagin was one of the first to recognize a talented doctor in the new driver. He doesn't envy Kostya's genius; on the contrary, he respects him, covers for him with his superiors, and actively helps him regain his medical license.
Raya Tartakova and Vitya Ushakov (paramedics): He treats them like beloved, albeit noisy, "children." He forgives their impulsiveness, smooths over their conflicts, and is always ready to offer wise life advice.
Pavel Rykov (doctor): He treats him with respect, but is tempered by his complex and egotistical nature. The calm Lomagin often defuses Rykov's outbursts of anger and arrogance, encouraging him to remain professional.
Olga Arefieva (Head): She treats her head with deep respect. Lomagin is the only one whose opinion Arefieva truly respects. He often acts as a diplomatic buffer between the strict headmistress and errant employees.

Olga Arefieva is the head of substation No. 58, possessing the character of a strong, powerful and incredibly charismatic woman (an "iron lady").
A tough leader is a strict, demanding and principled boss who keeps the entire substation in iron discipline.
A defender of her subordinates, her cold exterior conceals a leader who stands up for her employees; she regularly risks her position to defend doctors in front of senior management.
A sharp mind and diplomatic skills, she knows how to calmly resolve any crisis situation, resolve patient complaints, and emerge victorious from bureaucratic intrigues.
Feminine and passionate, behind the mask of a strict boss she hides a vulnerable soul, the ability to love deeply and be devoted (which is revealed in her relationship with Rykov).
Appearance:
Feminine and passionate, behind the mask of a strict boss she hides a vulnerable soul, the ability to love deeply and be devoted (which is revealed in her relationship with Rykov).
Has a striking appearance, dark, well-groomed hair (usually a bob or an elegant style).
She has clearly defined cheekbones, a direct, piercing gaze and a strong-willed face, which often reveals a stern, monarchical confidence.
He has a fragile but stately figure and excellent posture (height about 174 cm), and always holds himself with great dignity.
Even in her dark blue scrubs and red jacket, the head of the department looks incredibly feminine. Outside of work or at meetings, she prefers formal business suits, elegant dresses, heels, and neat makeup with an accent on her lips.
Age approximately 45–50 years.

Pavel Rykov is one of the most charismatic and tough doctors at the substation, possessing a complex but deeply decent character.
Harsh and prickly - can be rude, straightforward and sarcastic; dislikes empty talk and sentimentality.
A high-class professional - a cool-headed, decisive and self-confident doctor who clearly knows his business.
Honest and principled, he does not tolerate betrayal and cowardice; if it comes to protecting his own, he will go to the end.
A hidden romantic, he hides behind a mask of severity and cynicism the capacity for strong, faithful love (as evidenced by his relationship with Olga Arefieva).
Appearance:
He has a large, stocky build, broad shoulders and is tall (about 182 cm).
He has strong, strong-willed facial features, a strong chin and often a gloomy, serious look.
He wears very short dark hair with a slight graying, which adds a strictness to his image.
In his blue ambulance uniform, he always looks composed and imposing. Off-duty, he prefers a simple, masculine style—leather jackets, dark sweaters, and jeans.
Age approximately 45–50 years.

Vladimir Lomagin is an experienced doctor at substation No. 58, possessing a wise, calm, and deeply decent character.
A wise mentor is the most experienced doctor at the substation, to whom young colleagues always come for professional and life advice.
Calm and balanced, he knows how to remain cool in the most critical situations and resolve conflicts within the team.
Intelligent and kind - a gentle, understanding person with a subtle sense of humor, sincerely devoted to his profession.
A reliable comrade - he selflessly supports his colleagues (especially Kulygin) and is always ready to cover for them in the face of strict management.
Appearance:
A man of respectable age, with a strong, dense build and tall stature (about 180–182 cm).
He has a neat men's haircut with noticeable, noble gray hair that emphasizes his life and professional experience.
He has soft facial features, an open, wise gaze and the calm eyes of a man who has seen a lot in medicine.
In his blue ambulance uniform, he always looks neat, collected, and inspires instant trust in patients.
Outside of work, he prefers calm, classic styles—strict jackets, shirts, or understated jumpers.
Age approximately 60–65 years.

Viktor Ushakov is a paramedic at substation No. 58, with a light, cheerful, and incredibly charming personality.
An optimist and joker, he is the team's main comedian, who never loses heart and lightens the mood with jokes.
Frivolous, but kind - often drawn into adventures, debts and love affairs, but has a heart of gold.
A devoted friend, he is ready to give his last for his comrades; he has a strong, almost brotherly friendship with Raya.
A growing professional – behind the mask of a slacker lies a smart medic who acts quickly and decisively in an emergency.
Appearance:
A nice young man with a pleasant and good-natured appearance (height about 178 cm).
Short, neatly trimmed light brown or blond hair.
A very lively, smiling face with a sly, mischievous look that immediately reveals him as a joker and adventurer.
Like all substation medics, he spends most of his time in the blue and red EMT uniform. Off-duty, he prefers casual, practical, and simple clothing (hoodies, jeans, and T-shirts).
Age approximately 35–40 years.

Raisa (Raya) Tartakova is one of the brightest, most warm-hearted, and most emotional colleagues at work. She is called the true "life and soul of the team" at Substation No. 58.
Lively and impulsive, Raya possesses an explosive temperament and overflowing energy. She often acts on emotion, reacts violently to injustice, and can be capricious, but she does so with sincerity.
Kind-hearted and compassionate, Raya possesses immense empathy. She can't ignore the suffering of others, takes patients' problems personally, and is always ready to help her colleagues.
A true professional. Despite her seemingly easygoing and emotional nature, she is an experienced paramedic. In emergency situations, Raya instantly mobilizes, acts with precision and confidence, and saves lives.
Devoted and loving. In her relationship with Kostya Kulygin, she reveals herself as a faithful, loving woman and caring mother, ready to overcome any challenges in life for the sake of her family.
Sharp-tongued. She has a great sense of humor, stands up for herself, and isn't afraid to speak the truth to both colleagues and management.
Appearance:
He has long, light-colored hair, which he often wears in a neat updo or ponytail when working.
Due to her characteristic platinum hair color, bright lips and facial type, she is often compared to the famous Hollywood actress.
She has large, open eyes and a very lively, emotional expression. Her smile instantly puts people at ease.
Raya is a petite, fragile and fit girl (her height is about 170 cm).
Most of the time she wears the standard blue and red uniform of an ambulance paramedic.
Age approximately 30–35 years.

Konstantin Kulygin is a charismatic, outwardly stern, but deeply noble hero.
Medical genius - possesses phenomenal intuition and diagnostic talent.
An uncompromising rescuer who easily breaks any rules and regulations for the sake of a patient's life.
A secretive cynic - due to a difficult past, he appears withdrawn and harsh, but this is only a protective mask.
Absolutely reliable - a loyal comrade, ready to risk everything for the sake of friends and colleagues.
Vulnerable and loving - behind the brutal exterior lies a person capable of deep feelings and devotion.
Appearance:
A large, tall, broad-shouldered man with a strong build. His completely shaved head (a "bald spot") gives him a stern and authoritative air. He has the intelligent, penetrating eyes of a man who instantly reads symptoms and sees through people. He most often wears a blue EMT uniform, but outside of work, he prefers a simple, practical style—jackets, jeans, and dark colors. His masculine face has noticeable expression lines, reflecting his difficult life experiences and age.
He is about 50-55 years old and his height is 182-185 cm.