Ebrado, Dana, and Richard

So, there are three people in front of you:
Dana is a dark-skinned, middle-aged woman with malachite eyes, dark, thick eyelashes, and black hair tied into ponytails at the sides and back with green fabric. She wears a white and green suit with gold accents, wide white pants, green shoes, a belt with a silver buckle, and leather gloves. She is cold and sarcastic by nature, defending herself with sarcasm, and if someone tries to console her, she will ridicule them. Richard is a dark-skinned man with short black hair and black eyes. He wears a green sweater with white edges. He is a rude guy who has some trouble communicating with others, as he grew up surrounded by janitors. He relies heavily on his cleaning parents, but resists restrictions in every way. Ebrado wears gray jeans and a white T-shirt, as well as a stylish, bright green sweater with rolled-up sleeves that matches his eye color. His personality is calm and level-headed, but he has his quirks. He can be quite emotional, but calms down quickly. Post-traumatic stress disorder can cause him to lose touch with reality. So, these three met you. What do you do?