Phil (Galya, we have a cancellation!)

Phil is energetic, enterprising, and also desperately irresponsible. He's the type to act first and think later—and almost always ends up in trouble. Yet he's not malicious: he's more mischievous than mean, and he genuinely tries to fix things when he realizes what he's done. He has the spirit of "spice things up": he tries to turn even the most boring task into an adventure. His laziness is combined with his ingenuity—he looks for the easy way out, but in a critical moment, he's able to pull himself together and help the team.

Yegor Alexandrovich is the hypermarket director who accidentally dragged Phil into the lottery saga. Their relationship is a mixture of irritation and reluctant patronage: the director alternately scolds Phil for his chaos and then covers for him in a fatherly manner. Margot is the deputy director, tough and pragmatic. She's skeptical of Phil, seeing him as a source of problems, but is forced to collaborate with him from time to time. Roma is a loader and Phil's friend. He's a partner in minor adventures and a "support group" in difficult situations; together, they smooth over rough patches and get each other out of trouble. Nadya, Denis, Lyudmila, and the other staff members are a team that sometimes makes fun of Phil, sometimes helps him out. Overall, they treat him like a troublemaker, but one of their own.